General

Customer Service Staff 

Preventive Maintenance  

Reduce unplanned downtime, cost and system jeopardy with regular equipment and system preventive maintenance.  Our Factory Certified Technical Service personnel can schedule preventive maintenance visits at your convenience to fit with your facility needs.  They will install the recommended maintenance items, clean your equipment and be alert to other system & equipment needs.  Regular PM’s will assure that your equipment is operating in the most safe manner, relieve your operators from maintaining sensitive equipment/systems, usually extend equipment life and provide a method of your keeping up with the latest of equipment/system up-dates and operating methods.  We can also provide the most intelligent dialog from remote locations in case of unexpected trouble if we are most familiar with your system(s).

Trouble Shooting   

We have an experienced mix of personnel that can focus our total resources on investigating your problem(s) and recommending, recommending solutions and usually executing those recommendations.

We have many WTC field and headquarters representatives with many years of collective experience and seasoning to solve your problems and fill your needs.  We also make ready use of the extensive engineering staffs and resources of our world recognized principals to join in tough problem solving situations that can bring to bear an unusually combination of application experience, scientific knowledge and the where-with-all to solve unusual problems.

We can develop a program that automatically keeps track of your parts inventory and automatically replenishes it as best fits your use rate.  This will free your organization of the worry and time required to keep your inventory up-to-date and stocked appropriately.